Shelter: Schemes to Alleviate UK Poverty

Community Interest Company Regulator Blog

February 17, 2017 Comments (0) Views: 3949 In the Media

Challenging Weekly Payment Stores

In recent news, Brighthouse will be closing 28 of it’s 311 stores across the UK. CEO Hamish Paton said “we have to do different things and in a different way to deal with the challenges of evolving regulation and changing customer expectations.”

His statement is supported by what we’ve heard from our customers time and time again.

Anita, one of our customers who is paying her Brighthouse account off this month, says:

“It is far too dear. If you miss a payment with Brighthouse they will be knocking at your door, asking questions like ‘why are you struggling’. I see their van in my street most days knocking on customers’ doors. I for one won’t be going back to them.”

Fair for You set out to change the way lending is done in the UK, and has always placed itself as a challenger to high cost credit and weekly payment stores like Brighthouse, so the closing of some of it’s stores feels a little bit like change in the right direction – and our supporters are inclined to agree.

Niall Cooper, Director of Church Action on Poverty, says that “the millions of people who are now ‘just about managing’ deserve a fair deal when they have to buy essential household goods – cookers, fridges and the like.CAOP

I won’t shed a tear if Brighthouse are closing stores, as they have been overcharging customers for years.  Fair for You can provide the same household electrical goods at vastly cheaper prices – and a high level of customer satisfaction to boot. If anyone is looking to buy a new fridge or cooker it’s a no brainer – go for Fair for You every time.”

But you don’t have to take our word for it. We speak with customers like Anita everyday who have had experiences with weekly payment stores – you can see what they have to say mixed in with the 5* reviews on Fair for You’s service on Trust Pilot.

Visit our online alternative to weekly payment stores at


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